Conditions d’utilisation
Terms and conditions
Shipping To Norway, Switzerland & The United Kingdom.
Customs duties and VAT may be charged upon delivery in the UK, Norway, and Switzerland. If you receive any import charges, simply forward the invoice to info@blossholm.com – we will refund the full amount.
The price shown on our website is the final price you will pay.
Shipping to the United States:
All new tariffs and duties are fully covered for orders to the United States. If any costs are charged upon delivery, simply forward the invoice to info@blossholm.com and we will refund the full amount.
The price shown on our website is the final price you will pay.
Shipping
All information regarding delivery is described on the page for delivery. Read more here.
Right of return
At Blossholm we offer 100 days right of return. All information regarding Returns aredescribed on the page for Returns. Read more here.
A 10-year warranty guarantee
At Blossholm, we believe in providing durable, high-quality products that last. That's why we offer a 10-year warranty on all our designs. This warranty is in addition to the statutory guarantee as per the Danish & European Sale of Goods Act.
What's Covered?
Our warranty covers material and workmanship defects on all our designs. If any damage occurs within the warranty period caused by the above mentioned, we will replace the product.
Warranty Duration
The warranty is valid for 10 years from the purchase date or delivery date. To claim the warranty, please email us with your order information and photos of the issue and our team will be of assistance as soon as possible.
Exclusions
The warranty does not cover:
- General wear and tear
- Cut marks, scratches, or damage from improper use, accidents, or external damage
Claiming a defect
If you discover a defect, simply contact our friendly customer service team and provide photos of the defect. We’ll work with you to find a solution or arrange a replacement as quickly as possible. All shipping costs are covered by us.
For any other questions or concerns, feel free to contact our customer service team. We’re committed to provide the best possible service!
Payment
All amounts shown on the website include VAT if you are residing in Europe. Blossholm accepts a variety of online payments including Visa, Mastercard, Paypal, Klarna. The available options are shown upon checkout. Our website uses a secure payment server that encrypts all information, which means that the connection is completely confidential.
Payment for pre-order will be taken full in advance.
Personal data policy
When you buy an item and pass on the information yourself, we receive customer data. As data controller, we process your personal data securely and confidentially. Your personal data will only be used and stored for the purposes for which it was collected.
We use third parties to process some of our information, among other things in our freight handling, which was not developed by Blossholm.
Pre-orders
It is difficult for us to always have all products in stock. Therefore, it occasionally happens that an item is sold out and can be pre-ordered. This is stated on the product page, typically at the top of the product description, where the estimated delivery time is also stated. The delivery time is estimated and in some cases can vary by +- 30 days.
- As soon as the items i back in stock, it will be shipped to you.
- When pre-ordering, the payment is withdrawn immediately.
- You can cancel your pre-order at any time and get a full refund if you regret the purchase.
Note
We always do our best to keep the website up to date with the latest information. However, account must be taken of any errors on the website regarding the information about the products' stock status, deliveries, prices and more.
Do you have any questions?
If you have the slightest doubt about anything regarding the delivery or return of an item, contact us by phone or email, and we will answer your questions as soon as possible.
Blossholm ApS
Kigkurren 6, 3 floor.
2300 Copenhagen, Denmark
CVR: 42010553